Various programs were launched to support this goal. For example, the application of public complaints (Dumas) Presisi (Predictive, Responsibility, Fair Transparency). "Dumas Presisi" was created to create transparency and complaint handling for the wider community. Through the application will form a surveillance system by the community quickly, easily and measurably.
The National Police Chief also launched the application "Propam Presisi" which serves public complaints regarding the performance of police officers. With this application, police performance can be monitored not only internally, but also externally. Because now is an era of openness, so there is no need to cover up. From there it will be known how the police portrait is so that what is lacking can be corrected.
Other applications launched are the online-based SP2HP (Notification of Investigation Results) and e-PPNS (Civil Service Investigators) applications.
This application is a police service that provides information to the public regarding the progress of cases handled by the Police. In this application, the reporter can get the telephone number of the investigator to the investigator's superior and can communicate regarding the progress of the case reported by the reporter.
The goal is a form of investigation transparency. It is also hoped that there will be no more communication or information blockages related to investigating a case.
In the service sector, the National Police Chief launched the Presisi National SIM (Sinar) application. The launch of the application for smart phones aims to improve community services, regarding the manufacture and extension of a driving license (SIM).
This application can be accessed easily and is already available on the Andorid Playstore, which later will be able to serve the community anytime and anywhere. In other words, SIM extensions no longer need to go to the Satpas office while lying at home with the application.
The National Police Chief also developed a Proactive Recruitment (Rekpro) system through the e-Rekpro application for the recruitment of Polri members, especially the NCO route. This application was made to support organizational transformation with a performance improvement program to make the National Police's HR superior in the Police 4.0 era. The Rekpro program has the concept of affirmative action, talent scouting and rewards.
The most recent National Police Chief launched the Binmas Online System (BOS) Version 2. This application can be used to create reports regarding the activities of Bhayangkara Community Security and Order Development or Bhabinkamtibmas.
In other words, BOS is an application that can be utilized and used both internally and externally. Internal is how this application is used to generate reports related to Bhabinkamtibmas activities that are in the forefront of the police sector at the village level.
Head of Public Relations Division of the National Police, Inspector General Pol Argo Yuwono, said the launch of the application was part of the 100-day program for the performance of National Police Chief General Listyo Sigit Prabowo.
He was sad, the launch of the program was the commitment of the National Police in order to provide a more modern, superior police service, and to answer the needs of the community in accordance with changes and social and cultural developments of the community.
"The launch of the application provides an alternative for people who are increasingly familiar with the digital world and place great emphasis on the speed and ease of getting services," said Argo in his statement, Saturday (8/5/2021).
The two-star general hopes that the National Police can continue to synergize with the community both in realizing order and quality in service delivery.
"The innovation is also to answer the need for services during a pandemic when you have to keep your distance and avoid crowds," he said.
Argo further revealed that launching the application was part of the Chief of Police's 16 priority programs regarding institutional arrangements. Changes in organizational systems and methods have made the National Police's human resources superior in the police era 4.0. Then the strengthening of the performance of maintaining security and public order and strengthening the supervisory function.
"In principle, the National Police will be more ready to accept criticism. How can the Police in the future become a just Polri, an honest Polri, a Polri that is ready to be criticized and a transparent Polri," concluded Argo.