In this case, Kemenpan-RB conducts an annual evaluation. In 2020, the ministry will assess at least 209 service units in the Polres, Polresta, Polrestabes and Metro Police.
"The vision and mission of Pak Jokowi and Ma'ruf Amin is bureaucratic reform. What the President wants is the speed of the government apparatus to serve the community, from the President, Village Heads, Lurah, Kapolri to Kapolsek, Bhabinkamtibmas, TNI Commander with three dimensions to Koramil, Babinsa," said Menpan-RB Tjahjo Kumolo in a virtual event 'Submitting the Results of Evaluation and Awarding of Public Service Scope of the 2020 National Police', Jakarta, Tuesday (16/2/2021).
The aspects that become the assessment of the prime service predicate are service policy, HR professionalism, facilities and infrastructure, public service information systems, consultation and complaints, and public service innovation.
There are 12 Polres, Polresta and Polrestabes who won the title of excellent service, six of them from the ranks of the East Java Regional Police, among others, Malang Police, Surabaya Police, Sidoarjo Police, Gresik Police, Malang City Police and Banyuwangi Police.
Meanwhile, the Head of Public Relations of the East Java Regional Police, Kombes Pol Gatot Repli Handoko, said that 6 (six) Polres / Ta who won the title of excellent service, could be an example and motivation for all other Polres / ta ranks of the East Java Regional Police to improve services to the community.
"Six polres / ta in East Java who have received the title of best in excellent service, later can be an example for the East Java Regional Police," explained the Head of Public Relations of the East Java Regional Police, Tuesday (16/2/2021) evening.
Meanwhile, 40 Polres, Polresta and Polrestabes received very good categories, including; Polres Lamongan, Polres Madiun, Polres Madiun, Polres Magelang, Polres Magelang Kota, Polres Mojokerto, Polres Pasuruan, Polres Pasuruan City, Polres Tuban and Polres Tulungagung.
Regarding the award, National Police Chief General Listyo Sigit Prabowo expressed his appreciation and gratitude to Kemenpan-RB for monitoring and evaluating the performance of public services, especially within the Police.
"We are trying to continue to improve prime public services by utilizing information technology and digital advances, so that public services really do what the public expects, especially by cutting bureaucracy," said Sigit at the same opportunity.
Therefore, the National Police, said Sigit, has made a Road Map related to the implementation of bureaucratic reform in the 2020-2024 timeframe.
"The innovation aims at better Polri services in the community, online public services are presented online Samsat, online SIM, online SKCK," said Sigit.
Sigit also hopes that by giving the title of excellent service the 12 Polres, Polresta and Polrestabes, will be able to create a healthy competition climate internally to compete to create even better innovations in the future.
"I thank the 12 Polres for striving for innovation and getting the prime title. Hopefully it will trigger other colleagues to do the same," hoped Sigit.
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